SCHOOL SHOWS:

There is no better way to enjoy a Nassau Coliseum event than with your class. Many events offer educational curriculum to get your class ready for the event and unique benefits for school groups such as discounted tickets and reserved seating. Check with your group sales representative for details specific to the show you are interested in:
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For ALL Group Sales Information please CALL 1-800-882-ISLES ext. 3 OR e-mail: groupsales@newyorkislanders.com
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Directions:

1) Select show information below for pricing grid and event details;
2) Download and fill out the order form with your school's information and submit via e-mail or fax;
3) Submit order form with FULL payment via e-mail, fax or mail to book your trip.

CLICK HERE TO DOWNLOAD THE ORDER FORM - PDF / DOC (*Click on PDF or DOC to download.)
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> Deadline for all group orders is 2 weeks prior to the event
> Checks will not be accepted 14 days prior to an event
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Group Sales Timelines:

8 weeks to 12 months before the show:

*Can begin taking group sales orders once approved;
*Send e-mail blast to group customers;
*Send mailers / postcards to group customers (if available);
*Customers can order in person (by appointment), by e-mail, by fax or by phone;
*If using a credit card to purchase tickets, customer must fax us the order form with the cardholders signature to authorize;
*Payment can be made by check, credit card, cash or money order;
*All seats reserved for groups sales will be assigned as first come, first serve, in the order received;
*Tickets can be mailed or picked up when ready.

8 weeks to 3 weeks before the show:

*Customers can order in person (by appointment), by e-mail, by fax or by phone;
*If using a credit card to purchase tickets, customer must fax us the order form with the cardholders signature to authorize;
*Payment can be made by check, credit card, cash or money order;
*All seats reserved for groups are assigned first come, first serve, in the order received;
*Tickets can be mailed or picked up when ready;
*Best seats for the best shows may not be available at this point.

2 weeks before the show:

*Customers can order in person (by appointment), by e-mail, by fax or by phone;
*If using a credit card to purchase tickets, customer must fax us the order form with the cardholders signature to authorize;
*No checks allowed - payment must be made by credit card / cash / money order only;
*All seats reserved for groups will NOW be released into open status for the public;
*Unable to provide exact seating at time of order - will be best available seating;
*Tickets can be mailed or picked up when ready;
*Best seats for the best shows may not be available at this point.

1 week before the show (if multiple shows, one week before Opening Night):

*Customers can order by fax or e-mail only;
*If using a credit card to purchase tickets, customer must fax us the order form with the cardholders signature to authorize;
*Credit Cards / Money Orders only - NO orders in person or cash accepted the week of the show;
*Unable to provide exact seating at time of order - will be best available seating;
*Tickets will be available for pick up at the box office will call window only - no mail;
*Best seats for the best shows will not be available at this point.

NO GROUP SALES ORDERS ACCEPTED 72 HOURS / OR 3 DAYS BEFORE A SHOW!
IF MULTIPLE SHOWS, NO GROUP SALES ORDERS ACCEPTED 3 DAYS BEFORE THE LAST SHOW!
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Payment Guidelines:

SEND PAYMENT in FULL by credit card via order form and fax to 516-501-6762 or by e-mail to groupsales@newyorkislanders.com

Please MAIL checks or money orders, along with your order form, to New York Islanders - no later then 2 weeks before the event to the following address:

NY Islanders
Attn: Group Sales Department
1255 Hempstead Turnpike
Long Island, N.Y. 11553

There is a $5 service charge per order for processing all group sales ticket orders.

Due to the Nassau County Ticket Tax, all events may be subject to an additional $1.50 tax per ticket. If your school is non-profit and can provide a tax-exempt form (ST-119) or is already on file with Nassau Coliseum as a Not for Profit Organization, then you may be exempt from this tax.

A RECEIPT of your order and Ticketmaster account number will be given to you confirming your purchase.

ADDING tickets to your order is possible, however, tickets may not necessarily be located with your original group or in the same price range.

TICKETS will be mailed shortly after payment is received or can be picked up by the customer at the box office will call window during regular business hours. A 72-hour processing time is required.

THERE ARE NO REFUNDS OR EXCHANGES.
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Attending the Event:

Doors open to the public one-hour before show time. Groups should arrive at least 30 minutes before the scheduled start of an event.

BUSES are permitted to unload passengers at the curb before parking in marked stalls.

We recommend issuing I.D. tags for all children in your group. The tags should include the leader's name, organization and seating locations.
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Group Sales Policies:

Ticket Limits - Generally speaking most shows require groups to be at least 15 patrons, however, the minimum sizes of groups vary by show, so check with your group sales representative for details specific to the show you are interested in or download the show information sheet above.

Order Process - You may place your ticket order via e-mail, fax or phone now! We will complete and seat assign your order once order form and full payment are received. To assure your group the best possible seating, send your payment in as soon as possible - orders are processed on a first-come, first-serve basis.

Disabled Seating - Customers seeking tickets for accessible seating to New York Islanders games should call (516) 501-6700 ext. 2. All other customers with visual, hearing, or mobility impairments that need accommodation are directed to contact our Accessible Seating Administrator at 516-794-9300 x 179; or via e-mail at: accessible@nassaucoliseum.com. Our Accessible Seating Administrator will advise the customer regarding available accessible seating and relevant pricing for all events. To sit in a wheelchair during an event, tickets must be purchased for one of our "H" sections. Other sections cannot accommodate wheelchairs. Up to (2) two companion seats may be purchased to accompany each guest in a wheelchair accessible seat. Tickets for our "H" sections are sold on a first come, first served basis to customers who specifically request accommodation for a wheelchair. When all available wheelchair accessible seating is sold out, we will be unable to accommodate further guests seeking wheelchair accessible seating. Any guest needing assistance upon arrival should proceed to the Guest Services Desk, next to the box office in the main lobby and ask for an Event Representative, who can provide assistance. The Nassau Veterans Memorial Coliseum is committed to complying with the Americans with Disabilities Act and all relevant state and local laws. Guests who are determined to have improperly purchased seating designated for disabled guests may be removed from the event without refund.

*Outside food and beverage is permitted inside the Nassau Coliseum for school shows only!
*Please note: If you lose your tickets and require them to be re-printed, there will be a charge of $5 per ticket for this service.